Knowledgebase
My webcam isn't working properly
Posted by on 11 July 2014 03:32 PM

Firstly, your webcam may have been disabled - please use the hotkey command Fn+F10 to enable the camera.

If this hasn't worked, please go to our driver downloads page and download the drivers for your laptop.

http://www.mysn.de/secure/userarea/download.asp?KategorienOrder=010;010&show=Support

Please ensure that you download the drivers for the correct laptop model and Windows version.

 

If you are still experiencing problems after this, please contact customer support.

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