Knowledgebase
How long will it take for my order to be delivered?
Posted by MySN UK on 12 July 2012 10:24 PM
CURRENT ESTIMATED BUILD SCHEDULE - 3-4 BUSINESS DAYS (last updated 06/02/2017) - please note that this applies to the build schedule for models which are currently in stock, Pre-Order eta must be taken into account accordingly.

 

If all the parts required for your order are in stock we aim to ship within 7 business days, for a more accurate estimated timeframe please see the above paragraph. Sometimes this build schedule is shorter and sometimes it may be a little longer, this purely depends on the production load at the time. The "CURRENT ESTIMATED BUILD SCHEDULE" quoted at the top of this article is the average time for build, testing and quality control. Please note that if you pre-order a notebook or order a part which is marked as “not currently in stock” or “available in 3-5 days” on the website the delivery time may be longer.

 

NOTE - the estimated build schedule is not a guarantee and can be affected by a number of factors such as the reasons mentioned above. Under these conditions, the Testing and Quality Control processes are not compromised. So whilst the conditions may slightly increase the build time, the notebook you receive will still be of the same stability and quality.

 

Shipping is 1-3 business days via DHL for mainland UK orders, 2-3 days for ROI addresses and can vary for deliveries outside of the EU. The delivery time is in addition to the build schedule timeframe. Your order status will be updated to "Shipping" at approximately 6pm GMT on the day of dispatch, you will also receive email confirmation of this with the DHL tracking information.

 

Please also see this article for more information on the Order Status levels:


http://mysn.co.uk/support/index.php?/Knowledgebase/Article/View/27/0/what-do-the-different-order-status-mean

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