Orders for delivery to BFPO / HM Forces addresses
Posted by Andrew Richards on 07 September 2015 03:11 PM

Please note we are unable to ship to BFPO addresses at this time. If this changes this article will be updated.



BFPO Address Based outside of the EU:
Please create an account on our website here: and ensure your shipping details match the BFPO address at your station as follows:

Service Number, Rank and First Name
Operation Name (if applicable)
BFPO Number
Country: UK

Please contact us ( prior to placing an order with the the specification and website price of the product you wish to purchase.

Once confirmed we will be able to provide you with a shipping quote with HM Forces International Delivery (Parcel Force). We will provide two quotes, one with standard insurance (£100) and a second with insurance for the full value of the item you wish to purchase. Please let us know by return which option you would like to go ahead with and we will then supply you with a custom order to pay for the additional shipping costs along with the product. We will convert your account to a BPFO enabled account which will automatically Zero Rate the VAT for export.

Please note that shipping with HM Forces International Delivery adds upto 7-10 working days for delivery to the order timescale and shipments are often not trackable after they leave the UK.

BFPO Addresses Based within the EU:
Before we can issue a VAT refund for an order dispatched to a BFPO address which is within the EU, UK VAT legislation requires us to obtain a "certificate of entitlement" confirming that the items have been dispatched to and received by a qualifying body or person as set out in paragraph 14.2 of HM Revenue and Customs Notice 725 dated December 2009.

We will accept a copy of the order receipt which was dispatched with the item(s), signed and stamped by the head or acting head of the embassy, high commission, consulate, visiting force contingent or international organisation, with evidence of the official status of the signatory.

For goods which are dispatched to BFPO customers in Cyprus or Germany, we require a certificate from the person placing the order uniquely identifying the supply for which relief is claimed, and claiming entitlement as follows:

- for British forces in Cyprus - under Article 14(1)(g) of EC Council Directive 77/388/EEC, or
- for a visiting force in Germany - under Article 15(10) of EC Council Directive 77/388/EEC.

We require this certificate in accordance with Section 14 of HM Revenue and Customs Notice 725 dated December 2009. If this certificate is not supplied, we cannot provide a refund.

Please post (or e-mail a scanned copy) of the stamped receipt or certificate, quoting the order number and your name to:

Schenker Technologies UK Ltd
Priory House
45/51A High Street
United Kingdom

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