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Knowledgebase : Sales / Ordering
     
We have several laptops with 3G or 4G LTE module compatability: XMG: A305, A505, A705, P505, U505 Schenker: B513, M505, S405, W505 If you decide to go for a 3G/4G LTE module it will use up one of the laptop's m.2 (or in some models mSATA) hard...
If you wish to compare devices within a range, you can go to the respective range's page and select up to 5 computer's to compare. To do this, you need to go to each individual computer's "configure and buy" page, at the bottom of which (under "add t...
No, but for a very good reason. On-site support is generally provided by third party contractors which will not have the experience in diagnosing or repairing our high performance notebooks. Our support staff are happy to help with any problems you may...
We do not test Linux distributions, however in most cases customers have reported little issues when installing and using themselves. NVIDIA Optimus support is not supported by NVIDIA drivers however the 'Bumblebee' project is providing code to enable fun...
HDD = Hard Disk Drive This is the so-called hard disk. It consists of one to three disks (platters). This data is stored in the form of the magnetization of individual cells. For reading this information, the reading head senses the magnetization of th...
Every XMG and Schenker notebook ordered through mySN UK is tested with bespoke software which replicates intensive usage and must also pass a thorough Quality Control assessment before shipping. These tests are completed for both systems ordered with a...
CURRENT ESTIMATED BUILD SCHEDULE - 3-4 BUSINESS DAYS (last updated 06/02/2017) - please note that this applies to the build schedule for models which are currently in stock, Pre-Order eta must be taken into account accordingly. If all the parts require...
All XMG notebooks are shipped via an insured DHL service in a well padded and plain box to avoid unwanted attention! A clean install of Windows includes no unwanted extras or promotional programs and comes with a full OEM copy of Microsoft Windows. You...
NOTE - the UK website currently covers the sales area of the UK, Ireland and countries outside the EU. Therefore, the below information currently only applies to Ireland. If you would like information on zero rated sales for delivery in other EU countr...
Yes you can. Please select the "No Operating System" option during the configuration process.
That's okay, just contact us with your order number and your name, and tell us what's wrong. We'll try our best to ammend any mistakes before your laptop goes into production.
Due to the nature of laptops and the way in which they are constructed, we do not support Over-Clocking and/or Over/Under-Volting. Any damage occurring to notebooks that have been shown to be under these stresses will not be covered under normal warran...
Yes you can. During the final phase of checkout there is a text box which you can input your parition requirements.
No. We build every system to order so unlike some companies we don't just pull a pre-built system off the shelf and ship it. This means we have full control over the quality of build from start to finish. This process does take longer than others but ensu...
PLEASE NOTE WE ARE UNABLE TO SHIP TO BFPO ADDRESSES AT THIS TIME. IF THIS CHANGES THIS ARTICLE WILL BE UPDATED. BFPO ADDRESS BASED OUTSIDE OF THE EU: Please create an account on our website here: https://mysn.co.uk/shop/customer/account/login/ and e...
We always welcome Russian customers, but due to restrictions surrounding the import of goods and specifically customs tax, there are some important guidelines: 1/ CHECK THE RUSSIAN TAX AND CUSTOMS/IMPORT CHARGES BEFORE YOU ORDER WITH US. When you...
HDD = Hard Disk Drive This is the so-called hard disk. It consists of one to three disks (platters). Data is stored in individual cells via magnetization is stored individual cells. To read this information, the read head scans the magnetization of the i...
To ascertain the compatibility of VR headsets such as Oculus Rift and HTC Vive with our notebooks and desktop PCs we must address two aspects: display connection and 3D performance. Display Connection Both headsets will come with a resolution of ...
LAPTOP MODEL PANEL OPTION RESOLUTION GLARE/NON-GLARE PANEL MANUFACTURER PANEL MODEL COLOUR GAMUT NTSC % TYPE (RGB/RGBW) ASPECT RATIO RESPONSE TIME BRIGHTNESS CONTRAST RATIO WHITE COLOUR CHROMATICITY VIEWING ANG...
We include a 24 month warranty as standard on all our notebooks (consumables such as batteries and PSUs are covered by the IT industry standard 6 month warranty). Unlike other companies, our 24 month warranty is not a watered down offering - it cove...
These are a few useful tools that can help diagnose your own laptop without having to send it back to base. These will occasionally be updated so it's always best to check that you are downloaded the latest version. * Memtest - http://www.memtest.o...
Our engineers work tirelessly to test and validate the latest drivers and firmware for our notebooks and integrated components to ensure that compatibility is never an issue. Working directly with original component manufacturers ensures that the BIOS ...
When an order in placed through mysn.co.uk it will immediately appear in your customer account (which you can access here https://mysn.co.uk/shop/customer/account/login/ [1] ). The first page you reach is "Account Dashboard" and this details the accoun...
A HDD Caddy is a tool that adapts the bay where an optical drive (DVD or Blu-Ray drive) would go into an extra port for an additional storage drive (HDD or SSD). These are often included as the default choice for the optical drive bay as they are le...
Please see the below article for more information on high gamut panels and calibration. What is the difference between the standard non-glare screen and the 95% Gamut option? [1] Links: ------ [1] http://mysn.co.uk/support/index.php?/Knowledgebase/A...
NOTE: This Knowledgebase article was originaly written for a 15.6" 95% NTSC panel (which is no longer manufactured) - as such it contains information specific to this panel as detailed below. It will be updated to include information on the upcoming hi...
XMG U702 This is the only notebook in our assortment which relies on desktop processors (rather than mobile processors). While all other laptops in our range run on the Intel mobile platform (recognizable by the characteristic "M" in the processor name...
At Schenker Technologies We place value on clean and useful Windows installation. For this reason, we refrain from installing test versions or other unwanted programs (so-called "Bloatware"). The only exceptions are official Microsoft programs, such as: ....
We use memory from only major manufacturers such as Corsair and Crucial. The configuration page will always detail the choice between the exact manufacturer, model and frequency of the memory so that you know exactly what will be installed in your laptop.
2nd June 2013 saw Intel unveil its new-generation processor and chipset. The chipset is known as "Shark Bay" with the code named "Haswell" CPUs officially known as "4th Generation Intel Core i7". The Haswell generation of CPUs bring many innovations th...
All orders ship with a full copy of Microsoft Windows 10 on DVD and should be included with the product user manual & driver discs. You can also create your own install media (for either DVD or bootable USB drive) from the Microsoft website: https://ww...
Schenker technologies has several websites: www.mysn.de (German, French and English - Ships to mainland Europe and International) www.mysn.co.uk (English - Ships to UK and Republic of Ireland only as of 19/12/16) www.mysn.se (Swedish - Ships t...
Microsoft Windows 7 Home Premium and Professional are installed in UK English with full support for all keyboard types but limited full language support. Windows 7 Ultimate provides the option for full language packs and should be chosen for maximum s...
Firstly what is the difference between integrated or discrete graphics processor (GPU)? An integrated GPU is soldered directly onto the motherboard. This is much better for thinner chassis as they take up less room, but it means that you can not upg...
Quite simply because fitting the power of a GT 650M into the small A102 chassis limits the CPU options. We are aware that higher CPU options have been installed in this chassis with the use of a higher rated PSU but we strongly advise against this as t...
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